The virtual assistant is built according to Open Systems Standards, enabling us to integrate the virtual assistant back end with any other 3rd party system supporting Open System Standards, including

• CRM systems
• Helpdesk Software
• Workflow Management Software
• Business Process Management Software
• Email Server
• Web Services
• etc

ODBC and JDBC connectivity allow us to connect to a wide range of databases including

• Oracle
• MySQL
• SQL Server
• MS Access
• MS Excel
• etc

.